This blog post may leave lots of people saying something like, "We have deletes management?" But yes, you do. Although you may not have ever used it and have no need to. It depends on how your state is set up. The smaller states with a simpler configuration often have no need to manage deletes of COEs and Students. In those states, everyone who can do it is also authorized to do it, so managing them is a non-issue. But in the more complex states, there's often a need to let users delete a COE or Student without its actually being deleted. In these cases, the deletes flow up to the state level as a "delete request". They're still pretty rare, so an email goes out once a month alerting the state admins if they have any to review.